JoiTeam
2025年12月5日
This shift marks a new stage in digital transformation:
from digitizing tasks → to digitizing how the entire company operates.
Over the past decade, most organizations have adopted digital tools — messaging apps, task trackers, cloud drives, meeting platforms. But in 2025, the companies moving fastest aren’t just using tools anymore. They’re building a Digital Operating Model (DOM) — a unified layer that defines how work flows across people, processes, and platforms.
This shift marks a new stage in digital transformation: from digitizing tasks → to digitizing how the entire company operates.
1. Fragmented Tools Are No Longer Enough
Work doesn’t fail because a company lacks software. Work fails because software isn’t connected.
Most teams still rely on:
Separate chat apps
Isolated approval systems
Department-specific dashboards
Standalone documentation or ticketing tools
Individually, these tools work. Together, they create friction: duplicated updates, unclear ownership, and slow decision cycles.
A Digital Operating Model eliminates this by creating a shared workflow fabric across the organization.
2. The Digital Operating Model Creates “Unified Workflows”
A strong DOM merges communication, tasks, knowledge, and governance into a single structure.
This includes:
✔ Unified identity & access
One role → one identity → one permission model.
✔ Consistent workflow rules
Requests, approvals, automation, and escalation share the same logic.
✔ Cross-system triggers
A message → creates a task → updates a dashboard → notifies the team without switching tools.
✔ Clean data foundation
Data becomes reliable, traceable, and usable for analytics — not trapped in app silos.
3. The Business Impact Is Bigger Than Tool Consolidation
Building a DOM is not a “tool replacement project.” It’s a performance upgrade for the entire company.
Organizations report:
Faster decision-making (30–60% reduction in approval cycle time)
Fewer points of failure due to centralized governance
Better cross-team visibility, especially across regions or business units
Lower operational cost, as redundant platforms are removed
Higher security & compliance, because everything runs on a controlled architecture
Digital work stops being ad-hoc — it becomes orchestrated.
4. Why It Matters for Global Teams
A DOM is especially impactful for:
• Distributed workforces
Teams in different countries operate on the same processes, even if tools differ.
• Industries with strict compliance
Finance, energy, manufacturing, healthcare — all benefit from standardized audit trails.
• Organizations scaling rapidly
New teams plug into existing workflows instead of reinventing them.
This is increasingly critical for companies expanding across time zones, languages, or regulatory frameworks.
5. Local Deployment Is a Key Enabler
Many organizations adopting a DOM choose on-premise or private-cloud deployment, because:
They need data sovereignty
They require custom workflow logic
They want to integrate deeply with internal systems
They cannot rely on multi-tenant SaaS for security or performance
Local deployment supports a DOM by offering control, extensibility, and governance that SaaS tools cannot match.
6. The Future: A Single Digital Backbone for Work
Digital transformation is no longer about buying more apps. It’s about creating an operating model that all apps, teams, and systems follow.
The companies winning the next decade will be the ones that build a digital backbone that:
Connects every workflow
Reduces operational complexity
Increases organizational clarity
Scales globally
Adapts locally
Tools help people work. A Digital Operating Model helps organizations work.